Communicate

We revolutionize patient communications through a unified platform to sequence, cascade and stagger multichannel communications across text, email, inside your portals & mobile apps.

Communication Mechanics

 

Rules-based targeting platform

Slice/dice your member population, create custom targeting rules that fit your needs, & target messaging to a group of members that meet certain criteria.

Events based trigger mechanism

Leverage appropriate events, triggers and moments in your member’s health care journey to intervene with meaningful communications.

 
 
 

Schedule communications

Schedule communications that are delivered once, in a periodic manner or in response to member events, actions or non-response.

Detailed Analytics

A powerful data analytics module that tracks member actions, mines click data and provides actionable member insights.

 
 
Interactive Texts

Interactive texts

Collect member responses by presenting questions via text and use the collected responses to follow up with automated messages.

Mobile Feeds

Mobile feeds via text

A text message contains a brief message with a short URL. Clicking on the short URL launches a customer branded HTML5 message feed view within a standard container feed like UI construct.

Push Notifications

Push notifications

A push notification is a message that pops up on a mobile device and members don't have to be in the app or using their devices to receive them.

Email Templates

Email

Leverage email templates provided out-of-the-box to manage your email communications.

Web Notifications

Web notifications

Web notifications enable alerting the user outside the confines of a web portal thereby enabling use cases such as pulling members back into a portal that have not logged in for extended periods of time.

In-app Messaging

In-app messages

These are messages delivered to your members while they are directly active inside your mobile app.

Campaign Banners

Banner campaigns

Use simple text & graphical editing tools offered on the platform to create banners that drive awareness around a specific topic, learn more about member’s health & wellness behavior etc.